Terms & Conditions

1. Service Description

Travimi ("the Service") is a SaaS platform that helps travel agencies convert supplier quotations into branded client proposals. The Service uses artificial intelligence to parse quotation documents and extract structured data.

2. AI-Generated Content

The Service uses AI to parse and extract information from uploaded documents. While we strive for accuracy, AI-generated extractions may contain errors, omissions, or misinterpretations. Users are solely responsible for reviewing and verifying all parsed data before sending proposals to clients.

Travimi shall not be liable for any inaccuracies, errors, or misrepresentations in AI-parsed content. By using the Service, you acknowledge that AI parsing is an assistive tool and does not replace human review.

3. Account & Subscription

Each account represents one travel agency (tenant). You are responsible for maintaining the security of your login credentials. Subscription plans are billed monthly via Razorpay. You may upgrade, downgrade, or cancel at any time.

Upon cancellation, your account will revert to the Free plan at the end of the current billing period. Your data (proposals, images, branding) will be retained but access will be limited to Free plan limits.

4. Usage Limits

Each plan has defined limits for AI parses, proposal storage, exports, and image uploads. Usage is tracked monthly and resets on the first of each month. Exceeding limits will restrict access to the respective features until the next billing cycle or an upgrade.

5. Data Privacy

Uploaded documents are processed for the sole purpose of data extraction. We do not share, sell, or use your documents or client data for any purpose other than providing the Service. All data is stored securely with tenant-level isolation.

6. Acceptable Use

You agree not to misuse the Service, including but not limited to: uploading malicious files, attempting to bypass usage limits, reverse engineering the AI system, or using the Service for any illegal purpose.

7. Limitation of Liability

The Service is provided "as is" without warranty of any kind. Travimi shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service, including but not limited to lost profits, business interruption, or data loss.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, contact us at support@travimi.com